Our Training
Our Approach to Quality Cleaning
Our Induction and
Training Programme
Comprehensive Training for Reliable and Effective Cleaning Solutions.

At BrightMark Group, we believe that a well-trained team is the key to providing exceptional cleaning services. Our structured induction and training programme ensures that every employee is equipped with the knowledge and skills to deliver reliable and effective cleaning solutions. Here’s an overview of our training process:
Hiring Employees
In line with our HR planning, we will assess the need for additional employees and identify suitable candidates from our existing applicant pool. Should no qualified candidates be available, we will initiate a targeted recruitment process through established job listing platforms.
BrightMark Group Online Induction
New employees will undergo an online induction to familiarize them with BrightMark’s standards and procedures.
Hands-on Cleaning Induction
This half-day, hands-on training course provides new staff with practical cleaning experience, ensuring they understand and can execute the key tasks required in their role.
Client OSH Site Induction
New employees will complete the necessary onboarding requirements, including Occupational Safety and Health (OSH) inductions, as specified by our clients’ policies.
On-site Induction
Site-specific training is provided, including emergency procedures, OSH matters, site access, security protocols, and cleaning schedules. New staff will work under the supervision of an experienced, trained staff member for the first three weeks.
Ongoing Training
After three months with BrightMark, staff are encouraged to complete the ‘Cleaning Operation and Asset Maintenance’ qualifications at AQF Levels II and III, further developing their skills and ensuring long-term professional growth.
This comprehensive approach ensures that our staff are highly skilled, knowledgeable, and prepared to provide top-tier cleaning services while maintaining a safe and efficient work environment.
Experience the BrightMark Difference
Ready for a spotless, well-maintained space? Let BrightMark provide you with expert cleaning solutions tailored to your needs. Contact us today and discover how we can transform your environment!